Pix Delivery · Legal
Terms and Conditions
These terms explain the basic responsibilities of studios and guests using Pix Delivery.
Last updated: 2 October 2026
Important: Pix Delivery helps deliver event photographs. Photographers remain responsible for the photographs they upload and for obtaining appropriate permissions from event organisers and attendees.
1. The service
Pix Delivery provides studio accounts, event management, photo upload and storage, guest registration, event-scoped face matching and private gallery links. WhatsApp codes and gallery notifications depend on third-party messaging availability. Features and limits may change as the service develops.
2. Studio accounts
Studios must provide accurate account details, protect their login credentials and use the service lawfully. A studio is responsible for activity through its account, the events it creates and the content it uploads. Contact us promptly if you suspect unauthorised account access.
3. Photographs and permissions
The uploading studio retains responsibility for its photographs and represents that it has the rights and permissions needed to upload, process and deliver them through Pix Delivery. Studios must inform attendees as appropriate, including about optional face matching and WhatsApp delivery. Do not upload unlawful, infringing or abusive material, or information you are not authorised to share. Pix Delivery does not claim ownership of a studio's photographs solely because they are uploaded to the service.
4. Guest use
Guests should register only with a phone number they control and a face scan of themselves or a person for whom they have proper authority. Guest registration is tied to a particular event. Do not share another person's private gallery link without permission. A gallery link may permit access to photographs until it expires, so treat it as confidential.
5. Matching and delivery limitations
Face matching is an aid to finding event photographs, not an identity guarantee. It can miss photographs or produce an incorrect match. Studios and guests should review results before relying on or sharing them. Uploading, storage, WhatsApp delivery and third-party services may be delayed or temporarily unavailable. We do not promise instant delivery or perfect matching.
6. Plans and payments
Plan prices, included events, photo capacity and messaging allowances are shown in the service or checkout when offered. Any applicable payment-provider terms are presented by that provider. Before purchasing, review the displayed plan details and contact admin@pixdelivery.com if anything is unclear. Requests about billing, cancellation or a refund are reviewed under the applicable purchase terms and law; this page does not promise a particular refund outcome.
7. Responsible use and access
Do not attempt to access another studio's account, bypass a private gallery link, scrape photos or interfere with the service. We may limit access to address security, misuse, legal requirements or a material breach of these terms. We may also need to change or suspend features while fixing issues.
8. Privacy, deletion and changes
Our Privacy Policy explains how information is handled. The Data Deletion page explains how to request removal of account, event or guest information. We may revise these terms when the service changes; the date above identifies the current version. Questions or disputes can be sent to admin@pixdelivery.com. Mandatory rights under applicable law are not limited by these terms.